RETURNS & REFUNDS

Returns: If you are not sure about your colour, we offer a colour match service. Please message us on Instagram @LuxuryHairExtensionz. This personalised service supports you in finding your compatible colour match. Please note this isn’t always guaranteed due to factors such as poor lighting, filters and image quality. The human hair range including weft and tape extensions are non refundable and we do not accept the return of any of our hair care & accessories. This is because each order is custom and manufactured specifically in the length and colour you requested. If you have any concerns, you can email us at info@luxuryhairextensionz.ca and one of our customer service team members will be able to help you.